Privacy Policy
1. Information We Collect
We collect personal information that you voluntarily provide when booking a session or contacting us. This may include your name, email address, phone number, date of birth, time of birth, and location of birth (for birth chart readings).
We may also collect information about your health, wellness goals, and personal circumstances to provide tailored counselling and astrological guidance.
2. How We Use Your Information
Your information is used to:
- Provide holistic counselling and birth chart consultation services
- Communicate with you about appointments, session notes, and follow-ups
- Process payments and maintain records for legal and tax purposes
- Send you relevant resources, insights, or updates (only with your consent)
3. Data Security
We take your privacy seriously and implement appropriate security measures to protect your personal information. All data is stored securely and accessed only by authorized personnel for the purpose of providing our services.
4. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except where required by law or with your explicit consent. Your session content and birth chart details remain confidential.
5. Cookies and Tracking
Our website may use cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though this may affect certain website functionality.
6. Third-Party Services
We may use third-party services for payment processing, appointment scheduling, and email communication. These providers have their own privacy policies and security measures in place.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
8. Retention of Information
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Session notes and birth chart data may be kept for reference purposes unless you request deletion.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us through the contact form on our website or via email.